General Sentiment:
Peterman Brothers receives overwhelmingly positive reviews for their prompt, professional, and friendly service across various locations in the Midwest. Customers frequently commend their technicians for their expertise, clear communication, and respectful behavior.
Key Strengths:
- Professionalism and Expertise: Technicians are often described as knowledgeable, thorough, and capable of explaining issues and solutions clearly.
- Customer Service: Many customers appreciate the respectful and courteous demeanor of the technicians. The company is noted for treating customers with respect and answering all questions.
- Efficiency and Promptness: Numerous reviews highlight the quick response time and efficient service, including same-day appointments and next-day installations.
- Cleanliness and Respect for Property: Technicians are frequently praised for cleaning up after their work and being mindful of customers' homes.
- Transparent Communication: The company is lauded for providing clear explanations, multiple options for solutions, and honest assessments without pressuring customers into unnecessary services.
Areas for Improvement:
- Scheduling and Availability: Although praised for prompt service, there were minor complaints about delays or difficulty in scheduling.
- Follow-Up Appointments: Some issues required follow-up visits to be fully resolved, indicating a potential area for improved diagnostic accuracy.
- Communication Consistency: While communication was generally good, a few customers felt they needed more detailed updates.
- Follow-Up Appointments: Some issues required follow-up visits to be fully resolved, indicating a potential area for improved diagnostic accuracy.
- Larger Projects: For larger projects, there were mentions of needing better communication regarding progress and timelines.
Matt Reynolds
Greenwood, IN Dec 24, 2025
Dillon came to the house and did a great job, taking his time to explain everything to me and have a good chat while checking the unit. He was timely, organized and thoroughly explained all recommendations and info regarding our plumbing needs.
Jim H.
Indianapolis, IN
I called to have a bathroom drain unclogged and the lady asked if it was my home or a rental property. I said rental property and she asked how many do we own. I told her 16 and she said that they couldnt help. For whatever reason, she said they couldnt give me a thorough job so sorry. Pick and choose your customers. Count me out
Charles Brown
Fishers, IN Dec 24, 2025
Alec was very polite and professional during his HVAC inspection. My wife and I were very comfortable with him being in our home because of his respectful personality.
Ernest Milner
Lafayette, IN Dec 24, 2025
Very professional and did excellent work I would definitely recommend him for any electrical issues you have
Beverly E.
Indianapolis, IN
I have been a customer for several years now. I have the service package. They come twice a year for heating and cooling and once each year for plumbing. The technicians are polite, professional, and knowledgeable. They are considerate of my home.
Marissa Trieb
Greenwood, IN Dec 24, 2025
We’ve never had a bad experience with Peterman, but Cody went above and beyond with our service this morning. It’s Christmas Eve and it was our best service so far. He was incredibly kind and had the best attitude, even went so far as to fill our water softener when he noticed our salt was gone.
Amber Silver
Plainfield, IN Dec 24, 2025
Brandon is the best. He is always so knowledgeable and can explain how things work so that my non-hvac brain can somewhat understand which makes my husband very happy because my non-hvac has trouble translating my husbands hvav speak.lol we will be asking for Brandon always and can recommend that you do too. Peterman s has been our go to for everything we need done from the day we bought our home 3 years ago ! Team Petermans all the way !
Jerri Roberts
Greenwood, IN Dec 24, 2025
Travis worked hard all day putting in our new Heat pump and furnace! We really appreciated his diligence in getting us our new system!
Pam Chrisman
Columbus, IN Dec 24, 2025
Checked everything on the list, did a walk through, went over all the details of the estimate. He even remembered the layout of our house☺️
Red Wolf
Bloomington, IN Dec 24, 2025
Excellent service at all levels from phone communication for scheduling being friendy and flexible to smart articulate service techs who explain everything and offer services without being pushy.
Dj Julian
Lafayette, IN Dec 24, 2025
Chris did a great job installing my Tesla charger. Chris also discovered a couple electrical issues I was totally unaware of that could have resulted in an overload or fire. Very appreciative for the great service and Chris’s knowledge.
Melinda Baker
Greenwood, IN Dec 24, 2025
Gage was wonderful. He was very thorough and explained everything to us. We will definitely request him whenever we need to call Peterman.
Kate Morris
Bloomington, IN Dec 24, 2025
Wow! I don’t usually write reviews, but I’m super impressed by our experience with Peterman Brothers. Same day service just before Christmas Eve when I desperately needed it, and a resolution to our issue. I’m most impressed by the great communication. The technician, Hunter, was so courteous, curious and efficient. The invoice included a start to finish write up of his visit, pictures of the job and a detailed description of charges. We ended up only paying $18! We loved our experience so much that we signed up for the annual maintenance program. Happy to have this company help us care for our house in the future!
Carmine Hudson
Columbus, IN Dec 24, 2025
My daughter was in her bedroom while he was there, but was very sick. Danny was very considerate and tried to keep the noise down as much as he could. He also offered to carry some boxes and help with putting things back under the sink. He did a very thorough inspection of the plumbing in the home.
Eve Weipert
Lafayette, IN Dec 24, 2025
Donnell kept me regularly informed on the progress of the water line replacement. He was professional and polite.
Tammy Killmon-chriswell
Greenwood, IN Dec 23, 2025
Very kind, and professional. Explained things very well. I respected his expert advise. He made my day, my year since State Farm denied my claim that I will appeal. What a great Christmas present to have heat, and water. Been without it for over a year. He is a great asset to Peterman Brothers.
Amy P.
Columbus, IN
I was hesitant to work with Peterman because I generally think any company with that much advertising is ripping you off. However, we have had nothing but good experiences with this company and their professionals. They are not the cheapest option but they are fast, communicative, straight forward and really take care of the customer service. For example, both times we used them this year they handled contacting the parts company to get the parts sent under warranty. Other companies told me to call the parts company. A small thing but makes life easier when I already have problems on my hands like ice cold showers or no AC! You do pay more but the service is worth it in my opinion. I don't feel ripped off and I trust them!
Leslie Whitney
Mount Vernon, OH Dec 23, 2025
The technician was excellent very thorough and did his work efficiently. Introduced himself when he arrived. Definitely was great b
Dennis Ciurej
Elkhart, IN Dec 23, 2025
The plumber who came to the house, Ricky Bray, was darn good. He diagnosed and will be fixing the problems with the current water heater. He did NOT attempt to upsell me to a new water heater, I brought it up and we discussed the best way to go forward. He also informed me of a new water softener that Peterman had, and I will consider that when the current water heater dies. What I was NOT pleased with was Peterman's use of an AI to respond to phone calls. I do not object to the use of AI's per se, this one was pretty bad and is making me think of using another plumber - but Peterman plumbers, like Ricky, know their stuff.
Chris Shinkle
Greenwood, IN
Made an appointment for my ac, called and said they were on the way, 20 minutes later I received a voicemail saying they couldn’t make it that( it was to cold) . They are running a special buy a ac and get the furnace free, huge loss for peterman ! I’ll call a competitor
Frank And Alanna
Lafayette, IN Dec 23, 2025
Knowledgeable, polite, fair, after the job was done I could not tell if they were even here.(Hot Water Heater with Radiant Floor Heat) That makes for a great job!
Phillip Dilley
Greenwood, IN Dec 22, 2025
Caleb came back with another Peterman installer and our local inspector to walk through all the local codes. It's good to know everyone is on the same page
Rose Carnes
Columbus, IN Dec 22, 2025
Aaron was straight forward with us but very professional. I would recommend him to anyone, he was very nice and helpful.
Erin Proctor
Fort Wayne, IN Dec 22, 2025
Lee was awesome. He was efficient, explained everthing he was doing and what needed to be done going forward.
Kenn Lance
Fort Wayne, IN Dec 22, 2025
Adam was fantastic. Very professional and friendly. He explained everything. And got me a good price on the humidifier I wanted.
Drew U.
Indianapolis, IN
The installation crew didn't check to make sure they had connected power correctly. The furnace went out less than 30 minutes after it was installed, and that is when Peterman got extremely problematic - not wanting to send people out for multiple days, initially saying that nobody could come out for 4 days. Once they agreed to send someone the second day (after arguing with me for 45+ minutes) they then cancelled without telling me, and acted confused when I called and was upset that nobody showed up to the appointment.
My youngest son woke me up worried about how cold his bedroom got, and there was nothing I could do except give him extra blankets, because Peterman brothers couldn't be bothered to fix their mistake in a reasonable time frame.
Kyle Burnett
Elkhart, IN Dec 22, 2025
Great service. Went through our system and did an amazing job. Wish all the technicians had the manors of David.
Ian Stroud
Greenwood, IN Dec 22, 2025
Harry and Garry did a great job and were really knowledgeable. They discovered a couple of things that no other electric company had.
Paula Swengel
Columbus, IN Dec 22, 2025
Mark Luckey was our technician for our bi annual heating and cooling check up. He did an amazingy job. He is very knowledgeable and is by far the best technician we have had come out.
He came out a second time to put in a part that came in. Once again, he was great! Hope we always get him:)
Mark K.
Indianapolis, IN
We had a recent plumbing inspection by ****. He was very friendly, respectful, and knowledgeable. His customer service skills are wonderful! We would love to have him return for future visits. Cant say enough positive things about this experience!
Lucas Mcbride
Greenwood, IN Dec 20, 2025
David Chhakchhuak and Branden installed my new furnace and AC today. They did a tremendous job and even finished sooner than expected. There was an unforseen issue with the old wiring and David had the great idea to connect the new wire with the old one and pull it through into the crawl space, avoiding having to put a hole in my wall, which clearly made me happy! David clearly knows what he is doing and I would request him to install my new furnace if I were the one reading this review. Great team you sent for my install so thank you very much!
Matt Adams
Greenwood, IN Dec 20, 2025
Kyle did an amazing job on the annual check up. Identified an issue and helped correct. This is why I trust Peterman to my system checks.
Kevin D.
Indianapolis, IN
The technician that came to my house for the repair was friendly and knowledgeable. We first went over my electrical system and moved on to the specific problem. There were options to the repair, and he informed me of the pluses and minuses of each. I chose the one that took less time and material, but still confident that it was a good fix. After the repair the circuit was tested and everything was back to operation. If I need electrical services in the future, I will call Peterman and request ******.
Jeffrey Meehan
Greenwood, IN Dec 20, 2025
Polite and professional and thorough. He answered a number of questions that I had about the system and was patient and courteous.
Miguel Rios
Greenwood, IN Dec 20, 2025
Michael was on time and professional, very friendly and knowledgeable about his work.He explained everything to us and found out how our sixty year old light switches came apart and fixed the problem with our light fixture for us in no time. Very grateful to have found this company
Karen
Louisville, KY Dec 20, 2025
Travis was very kind and respectful of myself and my home. He replaced the entire electrical breaker panel very easily and quickly.
Patty Doxey
Louisville, KY Dec 20, 2025
Tanner was our service representative he was very professional. He listened to what was going on and past history and got right to work took his time to figure out find a solution and explain what needed to be done and answered all our questions. Did not try to upscale us like another company telling us we needed a new hvac unit we highly recommend him and his company
Damon H.
Louisville, KY Dec 19, 2025
The service technician James Gribbins was very helpful and knowledgeable and put together a great presentation with several options which made it easy peasy for us to choose the best option to replace our water heater. He did everything exactly like he said he would and installed our water heater in just a couple of hours...bing bang boom!
If I had to choose doing it all over again I would definitely call him back!
Damian Murphy
Greenwood, IN
Installed a new HVAC system Peterman Brothers did a fantastic Job all in one day. Very Hard working bunch of guys. A++ Service
Erk P
Lafayette, IN Dec 19, 2025
I've had some minor plumbing work done by a couple of different companies. I also had to call multiple companies just to get someone to call me back. If you're in the greater Lafayette area, save yourself some time and frustration by just calling Peterman Brothers. I'd tell you to ask for Tyler, but then he may not be available if I would need him again. They have other workers, so get your own. I'm sure they are good, too.
Jan Tuttle
Columbus, IN Dec 19, 2025
Aaron explained to me exactly every thing he was going to do. He was very respectful and interacted with my dogs at his request. They loved him. He is one of the nicest employees of yours that have met.
Tony Reyes
Fort Wayne, IN Dec 19, 2025
Very knowledgeable, explains everything in detail so you what he’s working on, friendly, well mannered
Gary Grubbs
Greenwood, IN Dec 19, 2025
A great experience with Zach Peter's for my plumbing inspection. I ONLY WANT ZACH PETERS BACK IN MY HOME he made me feel very comfortable and answered all my questions. Did a professional job today.
Loretta Young
Greenwood, IN Dec 19, 2025
Very respectable, explained everything he was doing and why will recommend this company to family and friends.
Kurt Dobbins
Dec 19, 2025
Arturo and Josh did an incredible job today. Did a mountain of work removing and installing an entire hvac system in 10 degree s#$! Weather my new system looks more neat and tidy compared to my last one. I'm very happy and impressed
Cj Wiehe
Fort Wayne, IN Dec 19, 2025
Adam showed up on time, looked over my old system and took his time explaining everything he was going to do as for removal of my old water heater and what he was going to do for the Installation off my new Water Heater. Adam was fast and efficient, friendly and professional at the same time.
After the install he walked me through everything he did and explained how the system works.
I would recommend anyone with plumbing needs to call Peterman Brothers
Brian Utter
Greenwood, IN Dec 19, 2025
Cody was very professional, thorough, and was able to explain things to me in a way that made sense. I can tell he had been doing this for awhile. Nothing fun about getting and paying for a new furnace, but he definitely made me feel more comfortable about everything
Pauline Koehler
Mount Vernon, OH Dec 19, 2025
Dave is very personable and extremely helpful with explaining the issues with my boiler. I would ask for him if my furnace needs attention again!
Paul E.
Indianapolis, IN
Efficient, friendly service. I don't like the "all day" system of appointment booking but it's hard to find the time window system any more. Everything is explained, with photos as evidence, and an invoice generated for estimated repairs. Note that customer-supplied parts (e.g. filters for furnace and humidifier) will cost significantly less, as Peterman will add a hefty markup.
Forrest Adam
Greenwood, IN Dec 19, 2025
Quick response. Very professional and transparent. Provided multiple options. Explained each clearly so I could make an informed decision. Will use Petermans again.
Pat Wolfred
Fishers, IN Dec 19, 2025
Billy did a great job identifying and fixing the problem with our toilet. Any future problems we hope to have him back.
Jack K.
Indianapolis, IN
We bought new furnace and air conditioner three years ago. I have been pleased with Peterman services and products. Everyone of their people professional and knowledgeable. I had to use their plumbing service for a new lift pump also and very happy with that service as well. Thank You Peterman Brothers!
Peggy Copeland
Bloomington, IN Dec 19, 2025
Nathan was extremely helpful. He took his time to diagnose why we weren't able to use our garbage disposal. Ended up we need to upgrade our electrical panel. We were given several options to chose from. Nathan was fantastic to work with. Call them for any of your repair needs.
Anne Livingston
Greenwood, IN
Aaron & Samuel were great! Five stars!!
M Metzler
Elkhart, IN Dec 19, 2025
Rich Riddle Is a wonderful and knowledgeable technician and came out and resolved our issue and took care of everything professionally and paying attention to every detail ensuring everything was working properly and very nice to work with… Peterman Brothers is a good company to work with… Merry Christmas and be safe and God Bless always.
Don Gniffke
Greenwood, IN Dec 19, 2025
I contacted Peterman Brothers because of a plumbing need. I ended up signing up for their service program. Technician just left after examining our furnace. Very professional. Very friendly. Would highly recommend their services.
Chad
Fort Wayne, IN Dec 19, 2025
Zach did a great job explaining everything and found the problem and a solution for it. Definitely would suggest Peterman Brothers
Frances Rope
Bloomington, IN Dec 19, 2025
Technician solved the problem!
the company representative was effecient and effective.
care was shown for customer and employee.
Thank you
Boozin Bruse
Columbus, IN Dec 19, 2025
Very very nice gentleman. Very good at up selling your products. Sold me on your program. Will recommend to others in the future.
Ron Hardin
Greenwood, IN Dec 19, 2025
Brandon showed up on time was very respectful of my house wearing shoe covers gave me several options to go with. I know if I do have the service done he will be the one I ask for highly recommend Peterman Brothers.
Teresa T.
Indianapolis, IN
I was very pleased with the service I received from both of your employees who were at my home today - one for the *** inspection and the other for the plumbing inspection.They were both very knowledgeable, informative, nice and professional. My experience has always been the same every time someone from Peterman Brothers come to my home.
Debra Watters
Lafayette, IN Dec 19, 2025
Donel fought his way through a driving rainstorm to get to my home to install a new faucet in my kitchen. He is so nice and was tidy and timely installing the faucet.
Loretta Young
Fishers, IN Dec 18, 2025
Awesome people they will work with you on your situation and your needs. Will recommend to friends and family
Cora Labar
Fort Wayne, IN Dec 18, 2025
4am my shower turned its self on and wouldn’t stop shooting out water I turned the water off and went to bed . Made some calls and everyone said 100 or so bucks to jsut come out and I called petermans they have a memebershio deal 18.00 a month heck we pay that to watch tv why not. They come out any time to fix your plumbing , furnace , hvac , electrical whatever , even take your trash to the curb if you ask. I said heck yeah sign me up someone wa sout in the next hour to look for me.Israel not only was super friendly and a complete professional but he took the time to answer our questions come up with a few estimates and let us take our time on our decision. If he was the embodiement of that company I give yall 10 stars cus he was amazing . Did his job fast , cleaned up and was such a joy to be around . We will def be recommending and asking him to come back . Thank you for yalls help .!!!! We were happy to have our shower back on :)
Jennifer
Greenwood, IN Dec 18, 2025
Dawson was a great and knowledgeable technician. He was courteous and respectful. He did notice some things around my home that could be updated but wasn't pushy about them getting done right now but focusing on the task that needed done now, which was running a new gas line. Dawson came out on Wednesday for the inspection and was able to come back out the next day to do the work so the gas company could keep their schedule of bringing a tank on Friday. Dawson was professional during the entire installation and even cleaned up after he was completed. Definitely recommend.
Kerry
Fort Wayne, IN Dec 18, 2025
Annual maintenance was performed by Israel , a polite, nice young with character. The work was part of the membership, a $12.00 monthly fee.
Allen C.
Greenfield, IN
Our Air Conditioner was over 20 years old. After doing research on several companies, we decided to go with Peterman. I met with several employees of them and was impressed with all of them. They educated me about a replacement system. They explained what I could expect from the company and they lived up to all expectations I had. They were very responsive. My previous service provider was getting to a point where I could not get a quote from them. I definitely recommend you have Peterman give you a quote. They probably won't be the cheapest quote. From my experience, I will continue using them for all my HVAC, plumbing and electrical needs.
Frances Brooks
Greenwood, IN Dec 18, 2025
Dillon was on time, provided quick and insightful information about what was happening with our sink drain and disposal, and fixed it! All a part of our service agreement. 5 ⭐️. I appreciated his integrity and that he took the time to explain how to reset it myself in the future.
David Marvin
Columbus, IN Dec 18, 2025
The service man did a great job with our plumbing maintenance check. The job was done well, was checked & rechecked for any problems, and was done efficiently.
Ken Lutes
Greenwood, IN
greatest hvac service I have had. Tyler was one of the best technicians i have worked with. kind, knowlegeable and friendly. I was educated on my issue and options as well as all the services i could utlize relevant to me and my family. If there whole crew is even half as awesome Tyler is, i don't think you would be able to find better service anywhere. for any hvac needs you may have.
Melissa Knepper
Greenwood, IN Dec 18, 2025
Kari is simply amazing. What a friendly and professional human! We will be requesting her for all of our plumbing needs and inspections.
Judy Juergens
Columbus, IN Dec 18, 2025
We have not had Rick before and he is great. He let's us know what he's doing and so nice and helpful. We love Peterman and recommend them to our friends.
Paula Vanderwiele
Fishers, IN Dec 18, 2025
Zach Peters returned to install my water heater this morning, he Done a very fantastic job. I truly feel peace and stress free because of him. I have hot water now I can enjoy my bath. 10 out of 10 I highly recommend Zach for all your plumbing needs.
Gary Waldron
Fort Wayne, IN Dec 18, 2025
Many thanks to Dan for his service information and attention to detail while at our home. We are certainly looking forward to this dehumidifier solution in reducing our home humidity problem. Many Thanks, Gary
Seth Dyke
Lafayette, IN Dec 18, 2025
Dave was phenomenal in terms of guest service and making sure everything was explained in detail to me. Could not ask for more!
Mark B.
Indianapolis, IN
I was extremely pleased with the technician *******************************. ****************** was on time and very thorough and answered all of my questions in a professional and easy to understand language. ****************** made sure that I understood what he was doing and why. He also made a number of excellent suggestion including the advantage of get a whole house surge protector and the accompanying $7500 warranty protection for a very reasonable price. I was also very impressed with the home office staff who kept me abreast of the technician arrival time. Both ***** and her coworker were both extremely polite and knowledgeable of the inspection process and went to great effort to keep me informed of the scheduling and inspection process. I plan to continue the monthly Peterman protection plan for again a reasonable price.
Amanda Twerberg
Greenwood, IN Dec 18, 2025
Once again Thomas saved the day! He was very polite and courteous. He explained in detail what he would be checking and went above and beyond. He is very knowledgeable and is confident in his work! Thomas is your guy for all of your HVAC needs.
Eric Ferrell
Fishers, IN Dec 18, 2025
It was time for my 2nd annual electrical inspection by Peterman Brothers. Lucas and his partner introduced themselves when arriving. They called ahead to say they would be there within 30 minutes and they did arrive within that time frame. Lucas was polite, considerate of my property and appeared to do a very thorough job inspecting the electrical system throughout our home. He found one electrical outlet that was in line with a GFI nearby that wasn't wired correctly to the GFI if there was ever an issue. I of course agreed to let him fix it. However I mentioned it was never caught in my very first inspection. Have to assume that the person that did it wasn't as though as Justin this time. Justin pulled the electrical outlet out of the wall, pulled the wires out of the back of it, simply rearranged the wires back into the correct slot and put it back into the wall. Took more than 5 minutes but less than 10 minutes to complete . A simple as it was, it cost me $97. That's the equivalent of $776 hr. I wasn't upset about it at all. I just commented to Justin I thought that was pretty high for as simple as the task was to do. He explained it covers the cost of the truck, two people and the time to fix it, etc. As a consumer I'm thinking the truck and the people were already there for the electrical inspection. If I had decided not to have them fix the wire arrangement they still get paid the same amount of money for the time on the job. I'm very pleased with the work Justin did, and I'd happily use him again, I just think the charge was excessive by double.
Patrick Mclaughlin
Greenwood, IN Dec 18, 2025
Blake was awesome! We recently moved into our home and had a lot of questions around the plumbing infrastructure. Blake answered all of our questions and provided information for future considerations. Thanks Blake!
Jenessa Mondor
Fort Wayne, IN Dec 18, 2025
Always happy with the service here. I have use them for projects both big (replacing my sewer line) and small (a leaky sink) and I always feel like they are fair and informative.
Harold Toumine
Lafayette, IN Dec 18, 2025
John Elam was professional and polite. He explained things and answered my questions during the maintenance process. I have had Peterman Brothers do other types of work for me and they are very thorough.
Kelkelz70
Columbus, IN Dec 17, 2025
Aaron was/is very informative and straight to the point. Good sense of humor and does his best to fix your problem. Highly recommend!
George Simpson
Fort Wayne, IN Dec 17, 2025
Theirs people found that my AprilAir Humidifier was install wrong and corrected the issue. Made sure I was happy.
Brenda H
Greenwood, IN Dec 17, 2025
Ricky was very pleasant and respectful. He gave me a fair estimate on the proposed work. I had a sudden plumbing leak and the response was timely. Very pleased with Peterman's membership.
Jessica Bartone
Dec 17, 2025
Arturo and Josh were very professional and thorough when they installed our new furnace. Thank you both for a job well done!
David Lappin
Bloomington, IN Dec 17, 2025
Our Peterman Brothers technician, Camron, was thorough and knowledgeable With a cleaning and servicing of our semi annual schedule. Hope to see Camron for our spring service.
Sam Quarles
Greenwood, IN Dec 17, 2025
Billy and Eric were fantastic. Our utility sink was clogged, easy fix, not this time. We had a hole house clog. It took 3 hours but they kept working the problem until it was resolved. Not only were they awesome with our problem, they were just nice people. The best part, it only cost us $18 because we joined the maintenance club. Clogged drains are free! Hats off to Peterman Brothers and Billy and Eric! Great people and great service!
Paula Vanderwiele
Greenwood, IN Dec 17, 2025
Zach done an excellent job today explaining everything about my water heater. He is returning back tomorrow to do my water heater and I'm very happy he is quick to do this repair highly recommend Zach for all your plumbing repairs
Rose Marie
Fort Wayne, IN
Bradley is amazing. He kept us very informed through the whole process. Gave us several options to choose from and offered suggestions on which might work the best. Explained benefits if the rewards program. Can’t wait to see Peterman back for inspections to help keep our systems running smoothly!!!
John Stroup
Fort Wayne, IN Dec 17, 2025
Good service very helpful enjoy the man. Jeff Answered many questions to my satisfaction, thanks to him and his helper Jordan Milliron.
Melinda Kile
Greenwood, IN
I had a new HVAC system installed in a matter of hours, the workers were knowledgeable and friendly. I recommend using the Peterman family!
Greenj92
Greenwood, IN Dec 17, 2025
We woke up this morning with our house colder than what we had set the thermostat to. We contacted Peterman and were able to get a same day appointment. We had a gentleman named Tyler come out. His diagnostics were accurate and concise and gave us multiple options and recommendations for repairs/replacements. Our unit is coming to the end of its life cycle, and while we could replace parts, we also looked into replacing our whole unit. Tyler worked with his team to give us a good deal AND the install is booked for tomorrow! Thanks Tyler & team, happy holidays
Calley Ault
Greenwood, IN Dec 17, 2025
Peterman Brothers always provides excellent service! I've never had a bad experience with anyone. Marc Y. provided my plumbing service this time and he was fantastic! He was knowledgeable and patient and answered all my questions. He was also friendly and kind, which really matters when you're letting someone into your home.
Tiffany Nora Rae Skeeters
Greenwood, IN
They replaced my water heater. Quick, reliable, amazing group! Highly recommend!
Will Gray
Lafayette, IN Dec 17, 2025
[More updates: we remain happy with Peterman; see below!]
My wife & I have recently signed on to Peterman Brothers' annual maintenance plan. It's already proven to be a significant value. Recently I've experienced two great service calls -- for a/c and bath faucet adjustments, respectively. Max, the plumber, was particularly patient and knowledgeable, and he fixed the problem in a matter of minutes. We feel great about having the house's HVAC and plumbing systems in the regular care of this company!
Update 2023: this year's plumber was Jake, and in the course of his annual inspection visit he helped us to identify future problem zones and he also tightened up an outside faucet that was leaking. Friendly & knowledgeable – we're glad to have Peterman technicians in our home!
Also in 2023: Conrad, who came to check our faltering a/c, spotted the problem very quickly and had the repair done within the hour. The rate was reasonable (helped that the part was under warranty) and we're very pleased to have the problem addressed so efficiently.
======== [new house]
Update 2025: We were very pleased with Justin’s plumbing inspection. He pointed to areas that will likely be issues in the future; drained out our hot water tank; and answered questions about a prospective utility sink. Friendly, polite, and very clear in his explanations as we moved from room to room.
Update December 2025: we've had our a/c and heating serviced twice now by Aaron. Wonderful guy. Very thorough, and he was extremely clear in explaining what needed to be updated/replaced. Performed the work with great speed and agility. We hope he'll continue to be sent our way for our annual maintenance!
Jacquard Coleman
Greenwood, IN Dec 17, 2025
Trey Rowell did an awesome job. Such a great professional at his job. I love how he explained to me how the surge protector works.
Zach Szilagyi
Greenwood, IN Dec 17, 2025
They were good. Happy with the electrician as he was competent and courteous. However, the company has the service tech provide no less that six separate estimates to upsell you on more equipment/services. I was hit with everything from an annual service plan to a $23,000 generator for my home in the middle of the city. All I needed was an outlet changed and I found myself turning down an electrician-turned salesman.
Tacky business plan. I prefer to give business to honest and hardworking businesses, not a business focused on getting their foot in the door so they can upsell you on unnecessary (and expensive) products. Really? You want to sell me a $23k generator when all I asked for was an outlet changed? Of course, the electrician-salesman cited a potential change in the law that would require my entire house to undergo electrical work should I decide to sell it. Now the electrician-salesman becomes the electrician-lawyer/realtor. Just around left a negative view of the business.
I also paid approx $350 just for a photocell to be changed. I am fine with that price if I know what I am paying for, however, the estimates just consolidate all services and equipment as one price rather than itemizing each item (i.e., equipment and labor). So, I can't state whether or not I received a good deal b/c ultimately I have no idea how the price breaks down.
Will not call again simply b/c of the business sales plan.
Jona King
Columbus, IN Dec 17, 2025
Nathan was very professional and explain everything that he did. He gave me an estimate on what it would cost me for the service I would be needing. He was very polite and made sure we understood what was needed as well as helpful in setting up the follow-up appointment for the work needed to be done.
Linda Bohde
Fort Wayne, IN Dec 17, 2025
Donald was knowledgeable and professional.He was also very careful about leaving my home in pristine condition. He gave me several recommendations for future repairs as well as the estimated cost for each service. The
Taviann Roberts
Greenwood, IN Dec 17, 2025
They work hard and very professional and really give us a really a good deal peterman brothers will be my favorite heating and cooling people they treat my family very well thanks peterman brothers I see you on the next service
Rick Torbeck
Bloomington, IN Dec 17, 2025
Boston has done work at our home several times. He is the best. Punctual, great clean up and work done well
Sharry Tidwell
Columbus, IN Dec 17, 2025
Travis was very knowledgeable and thorough in explaining what would be replaced and why it needed to be replaced as part of the water heater installation
Gary Ayres
Elkhart, IN Dec 17, 2025
Marc did an excellent job and expertly installed my shower faucet and repaired my bathroom plumbing. I really appreciated his help and the Peterman Brothers staff for quick and easy scheduling.
Riley Martin
Columbus, IN Dec 17, 2025
Aaron and Dylan came out and looked at our issue they were both thorough and answered any questions we had. For our issue we had to do financing Dylan did a good job explaining the different options and it was very quick we knew right away rather or not we were approved, both of these guys were helpful, friendly, professional and took their time explaining what the problem was. I definitely recommend them!
Michael Howell
Elkhart, IN Dec 16, 2025
Drew arrived introducing himself and explained what he would be doing in the plumbing inspection. He was very professional and personable. When he finished he explained in detail what he found and what he would suggest to resolve a problem. Peterman's should be proud to have Drew as a valuable part of their staff.
Ann Harding
Columbus, IN Dec 16, 2025
Called this morning with a plumbing issue. Had a service tech at the house by early afternoon. Email was sent prior to arrival with a picture of the tech and a little info about him. Upon arrival solved the problem and recommended a permanent solution. Outstanding service.
Justin Marvel
Elkhart, IN Dec 16, 2025
Peterman Bros has been a top notch company to work with. They were quick and professional.
My job turned into a very big project which included excavation. The crew was very dedicated, responsive and professional. Once they started they didn’t stop until the job was done despite single digit temperatures.
I would gladly do business with them again
Marcia Frazier
Greenwood, IN
Polite, efficient, did the job in a timely manner.
Lisa Howard
Columbus, IN Dec 16, 2025
Meeting Nathan was a bright spot in my day. He arrived right on time and, unlike some experiences I have had with service professionals was pleasant and knowledgeable, and willing to share what he was seeing with me explaining everything as he went along in his inspection of my heating and cooling unit. He inspected the equipment both inside and outside of the home, along with looking at the attic for installation issues. It has been quite some time since I found someone so knowledgeable and so patient in explaining what he was looking at so that I could make the best decision for my situation with my home. I really appreciate this caliber of employee and hope that Nathan can be the person who does the maintenance on my heating and cooling unit in the future.
Julia Sinclair
Greenwood, IN Dec 16, 2025
Zach Peters came out on Thursday the 11th and was SUPER AMAZING very nice VERY KNOWLEDGEABLE. I called peterman out to give me a price to replace a toilet I supplied. Zach came out same day and gave me a GREAT PRICE to replace my flange and set my toilet. He done his best to get someone back out. They returned to do my repair for my toilet. Everything turned out great!
Then I requested Zach come back out and speak to me today the 16th for concerns I had about a broke pipe I had. Zach done Jo a really great job on teaching me on how a plumbing system drain works. He even crawled in the craw space and presented to me the pictures he found and explained everything that was wrong. 10 out of 10 service I highly recommend Zach Peters for all my plumbing in the future and for others homes as well I will be passing this info down to family members. Thank you peterman!
Chad Sarber
Greenwood, IN Dec 16, 2025
Kyle did an outstanding job explaining to me the situation and all of our options. Very knowledgeable and great personality.
Bernice Lorimer
Columbus, IN Dec 16, 2025
Travis Fife came out and did my annual plumbing inspection appointment. He was extremely thorough on Inspection. He explained everything looked well and had no concerns at this time. Travis was patient kind, extremely professional and explained everything so that I could understand. I would very much so like Travis to come out for my next year’s plumbing appointment. He is an awesome young man doing a fabulous job. The company is very lucky to have such an asset working for them.
Billschlueteriv
Greenwood, IN Dec 16, 2025
Furnace stopped working and Levi came out within an hour of calling . He found the issue had to go get part and had me up and running in no time. No pressure to upsell the situation was a welcomed surprise.. Thanks
Sher B.
Indianapolis, IN
As a former house manager for over 30 years, I have higher-than-normal experience with vendors and service personnel and because I work in high end homes, I expect excellent consumer service. Often in my job, I am called to choose the provider and set up services. In this case, the homeowner arranged service and I was present to greet the provider and get them situated. As it turns out, the hot water heater was a goner. Leaking and corrosion at the bottom told me what I already knew. The serviceperson, was amazing. He came with shoe covers ready and was polite, friendly and explained things thoroughly so I could present the information to the homeowner over the phone. The homeowner chose to replace with a tankless system and we scheduled for the next day. The following day, Josh T, Brandon C, Mike W and Daniel T arrived for the big production. This was a challenging job. They covered the carpeting and were respectful of the property and finishes. After realizing the 75 gallon tanks from a basement area would not fit through the door on a dolly, they called the boss who promptly showed up and helped lift them over the trim work and get them out without one scratch to the home. Not an easy job! The crew was there all day and left shortly after 5. Brandon stayed behind to walk through the new equipment maintenance and instructions and ensure everything was satisfactory before having me sign off. I recommend Peterman Brothers for any of your HVAC, electrical or plumbing needs and will recommend them to future clients and colleagues.
William Smith
Lafayette, IN Dec 16, 2025
Scott was professional and did fast efficient work with respect for our house. I would highly recommend Peterman
Emma MartinGreenwood, IN
Advertising and promoting, this great investment opportunity is the only way I can say thanks to you Mrs Nancy lucas, you are such and amazing person, and a Guru expert trader. Thanks for helping me achieve all my dreams through your wonderful experience you put in my trading account and help me discover a new way to be financially Stable. This idea and opportunity of investing with you has been the best discoing in my life and that of my family, At first you turned my $1,000 to $11,250 in one week and I earned even more each week, I promise to announce this opportunity to the world. You are blessed Mrs Nancy lucas FX Trader Contact her now for your financial breakthrough via Email:
[email protected] WhatsApp:+1442-2243268
Miranda Pryor
Fort Wayne, IN Dec 16, 2025
Adam was really great, so polite and easy to talk to! He pointed out some things I never would've known and helped with the issue that he could with my limited budget right now during the holidays! 10/10 😁
Travis
Columbus, IN Dec 15, 2025
We had Peterman Brothers come in and do a full HVAC change for us. I have to say some of the BEST work I’ve seen and I tour houses for investors I’ve seen a lot! Absolutely amazing job. We had DAVID and JOHN as our team. Professional from the moment the pulled in. BOTH EXTREMELY knowledgeable made sure my wife and I both understood the new system. Clean up like they never were here! Oh and did ALL this while working in 5 degree weather. My family and I thank you from the bottom of our hearts David and John because of your hard work and sacrifice my family will be warm. God bless!
Maureen Ross
Plainfield, IN Dec 15, 2025
I received a visit from Steve to see about our water heater problem, provide us with a solution, and give us an estimate for the repair. After a thorough investigation, Steve showed us several options regarding the replacement of the water heater explaining in detail what each option consisted of. After choosing one of the options, Steve set up an appointment for the service to be completed. We were pleased with the professionalism that Steve showed and appreciate the results.
Paul Sinka
Lafayette, IN Dec 15, 2025
Quickly got to work on our leaking pipes. Replaced what was needed and fixed us up to eventually install a new water softener when we're ready to.
Michelle Hainlen
Lafayette, IN Dec 15, 2025
Highly recommend! Called and had service at our door within acouple hours. Conrad came out to our home and was pleasant, knowledgeable and efficient!
And Still I Will Rise
Greenwood, IN Dec 15, 2025
The technician that came out this morning was very professional, respectful to my family and our home, and caring! He wasn’t just there for money, he literally took his time trying to figure out the problem and come up with a solution! Although all services are different I recommend Thomas for all of our furnace/air conditioner needs! I had two heating and cooling companies that were supposed to come access the problem but were no call no shows in this cold frigid weather, but Peferman Brothers showed up and communicated in a professional manner as they should!!
Jason Hill
Bloomington, IN Dec 15, 2025
Nathan was professional, explained everything he noted during his inspection and provided multiple options for improving the utility and safety of my electrical system.
Paul
Greenwood, IN Dec 15, 2025
Jackson was a polite, and respectful guy. Explained details of the maintenance visit and provided options for any issues with the furnace.
Wolfgang Boehmer
Mount Vernon, OH Dec 15, 2025
Stevens Ramirez Servellon, Montana Sink and Mark Oskin
They put great effort into installing our HVAC system. They worked continuously more than 14 hours on this project. We are absolutely satisfied with the completed work. Thank you very much!
Karen Kirby
Bloomington, IN Dec 14, 2025
We greatly appreciate Thairon Bright and Austin Harris for the work they did to install a new HVAC system in our cottage. They were friendly, professional, hard working, efficient, and knowledgeable. We give Thairon Bright and Austin Harris our highest regards and recommendation. 12/11/2025
Rob F.
Indianapolis, IN
Easy to schedule. Nice auto reminders. Even asked if we wanted service earlier. We were first appointment. Joshua arrived on time. He explained what he was doing and provided tips. Everything was completed quickly and efficiently.
Karen Kirby
Greenwood, IN Dec 14, 2025
We greatly appreciate Thairon Bright and Austin Harris for the work they did to install a new HVAC system in our cottage. They were friendly, professional, hard working, efficient, and knowledgeable. We give Thairon Bright and Austin Harris our highest regards and recommendation.
Shelley Marker
Dec 14, 2025
Luke and Tyler did an amazing job. Very impressed with there professionalism and determination. Stuck with us to complete the job. Went well beyond our expectations. Explained everything they installed and how to use, what to expect. Would absolutely recommend Luke and Tyler for any job in the future. 10+ stars....thank you
Theresa Leggins
Greenwood, IN Dec 13, 2025
Noah and Eric came and cleaned out a main pipe in my yard! They were friendly, polite, patient with my many questions and very knowledgeable! And because I am a member it cost me zero!!
Jerry Young
Bloomington, IN Dec 13, 2025
Herbie came out to troubleshoot our heat pump problem. He found our problem and ordered the parts, very knowledgeable. The good news the parts and service was covered under warranty.
Faith Groce
Greenwood, IN Dec 13, 2025
Jonathon did a maintenance check on m plumbing an returned to do upgrading to my pipes and fixed my leaking kitchen sink. He was respectful, professional and very efficient. Jonathon was a very pleasant person throughout both visits. Thank you
Phil Weick
Columbus, IN Dec 13, 2025
Travis was respectful and courteous. He answered all my questions. He did an excellent job inspecting all my water lines.
Janell Mcintosh
Fort Wayne, IN Dec 13, 2025
Technicians are always polite and knowledgeable. Service was great! Quotes are always tiered so I know what all my options are.
Rick Chambers
Bloomington, IN Dec 12, 2025
Very professional and helpful. Always enjoy having these guys come over because it means something is going to get fixed.
Chrissy Brownsing
Greenwood, IN Dec 12, 2025
Kholton and Jeff with Peterman were very kind professional and helpful and friendly he did a great job today on our HC and humidifier
I would recommend both so happy and thankful thank you
Amy Lee Hanks (amylee Plays With Makeup)
Greenwood, IN Dec 12, 2025
Collin was great, very thorough and found the problem fairly quickly. Thank you for getting us warm again, Collin! Much appreciated!
Nicole A.
Indianapolis, IN
Peterman Bro's have really made our HVAC feel like it's part of the familia. Kevin was truly professional and very knowledgeable about our system and the best way to take care of it to keep it in top notch shape! And I also renewed our maintenance agreement for another year which was worth the money! So I personally want to Thank Kevin for coming out during a thunderstorm to check out HVAC he was a real trooper!
Judith Dargewich
Lafayette, IN Dec 12, 2025
TJ came out to do our bi annual maintenance. He did a fabulous job. He was polite, professional and very knowledgeable. Please send him back 🤘
Tessa Ganton
Fort Wayne, IN Dec 12, 2025
Israel was a gentleman, was professional, and was knowledgeable. He went above and beyond making sure everything was working as it should.
Nidhi P.
Indianapolis, IN
Services Done: Water softener installation, air duct cleaning
Peterman Brothers is a great. Their customer service is stellar and they are open 24/7 in case of any immediate needs. When we called them, they were very diligent and were able to send someone out to our house within 1-2 days.
When they came to our house, they texted us a picture of the person coming and their name; this was a nice touch and made me feel safe! I also noticed that they always wore shoes covers when coming inside the house. Upon inspecting our home and figuring out our water softener situation, they were very helpful in giving us knowledge about the situation itself in detail.
Due to the way our house was built, they ended up having to install plumbing pipes and a main water shut off valve, along with the water softener. When they were finished, they also left us with salt in our water softener as well to get us started.
Overall great service and business! I enjoy how patient they were with all my questions and concerns. They did a good job explaining the process to me in detail and got the job done. Great experience!
Margie Klingensmith
Fort Wayne, IN Dec 12, 2025
Had our Heater serviced. Ryan explained everything that needed to done and provided lots of pictures. Very impressed!
Private P.
Fishers, IN
I got my outlets changed by Peterman Brothers and they did an amazing job. I totally recommend them. Very respectful and attentive crew.
Brianne Rummel
Dec 12, 2025
Arturo and Josh were so polite and considerate. They were very thorough and explained everything perfectly.
Clarence Burk
Greenwood, IN Dec 12, 2025
Anthony was the consummate professional from answering my questions to explaining why the part failed. His attention to detailed installation and testing was excellent. I wouldn’t want any other technician. I now have constant heat from my boiler.
Christopher Knowlton
Fort Wayne, IN Dec 12, 2025
Outstanding service from Ryan! He was extremely knowledgeable and provided detailed explanations of all maintenance performed. I also had Kaiden come out and look at a toilet issue. He was extremely professional and walked me through the issue and next steps! Both of them did an outstanding job. Highly recommend!
Jjmd1616
Greenwood, IN Dec 12, 2025
Jackson anlways provides excellent service. He was able to discover ann issue that could’ve been a fire hazard and address it immediately. We are grateful for his assistance.
James Eliza MbazimaGreenwood, IN
I have seen and tried different strategies and methods and even lost a lot of money while trying. Until I was introduced to this new strategy that got me back on track and I have been able to regain my lost money and still make consistent growth in all of my trades. Mrs. Gracie Maverick. FX is an amazing trader, her steadily lifted me out of financial penury. If you are interested and tired of losing your money You can reach her through ::Email:
[email protected] WhatsApp :+16692455206
Christopher Knowlton
Fort Wayne, IN Dec 12, 2025
Outstanding service from Ryan! He was extremely knowledgeable and provided detailed explanations of all maintenance performed. Highly recommend!
Steve Stickler
Greenwood, IN Dec 12, 2025
The service to install a new furnace & AC unit yesterday was excellent. Not sure of the name, but the service man was very knowledgeable & willing to explain any questions that I had. He & his young “apprentice” were very hard workers.
Delphine Brown
Fort Wayne, IN Dec 12, 2025
Adam was contacted by me to come out and show us how to do proper maintenance on the two faucets that were installed on our home this year. I wanted to make sure that we were properly taking care of the faucets. Adam gave great advice on what we need to do to maintain the life of the faucets. He provided excellent customer service. He is definitely an asset to Peterman Brothers.
Rick G.
Indianapolis, IN
Sometimes, when you're making a major purchase/repair, it's almost like throwing a dart at a dartboard and hoping it hits the right place :)
We checked several places, and all the prices on new furnaces were pretty similar. Some a few bucks more, some a few less, but all right in the ballpark.
We chose Peterman based on the salesperson who visited our house to give us the price. He was friendly and professional, and never made us feel pressured to buy. He simply laid out our options/prices, and basically said "If you need, us, call us". We appreciated that he didn't pressure us to make an on the spot decision for something that would cost several thousand dollars.
Installation day--our installers, Justin and Daniel arrived on time and got right to work. We have an older house, and they ran into a couple of snags, but handled it like true pros. They were friendly yet professional, and kept us appraised of their progress throughout the day.
Once the furnace was installed, tested, and up and running, the did an excellent job of cleaning up and left our house in great shape.
We couldn't be happier with the service from Peterman. We made the right choice.
Angela Gomez
Greenwood, IN Dec 12, 2025
Peterman sent Chris B. out to my house for a burst pipe. I was so anxious thinking this was going to be terribly costly and my mind went to the very worst place. Chris explained everything thoroughly after an extensive inspection and put my mind at ease. He gave the cost estimate and performed the work and finished a short time later. Chris was super friendly and very knowledgeable and I appreciated all the information he provided during this repair visit. Many thanks!
Tom Albanese
Bloomington, IN Dec 12, 2025
I called Peterman Brothers for a heating service as something was just not right. My unit worked, but not efficientl. I have had numerous repairs over the years and figured i had better get it looked at again. Jake Graf was my technician and was primpt, despite a snowstorm the night before and listened to what I had to say before digging into the hesting unit. He checked it all out using many different pieces of equipment to evaluate the state of my unit to determine the cause.
Needless to say, given potential repairs again, I opted to replace entire system. Jake provided me many options and explained all the details to enable me to make a decision. I was able to secure quick and very reasonable financing for this effort as well as a next day installation. Overall excellent experience with Mr. Graf and I highly recommend Peterman Brothers for all your heating and cooling needs.
Melina Jones
Fort Wayne, IN Dec 12, 2025
This was my first experience with a Peterman’s service. Right now I’m stunned at why it’s taken so long. Adam Reinders was so thorough with our furnace tuneup and explained everything. The best service that we’ve had in a long time.
Tanner Gish
Fishers, IN Dec 12, 2025
Dillion Nelson, Ricky Bray & the install team have done a phenomenal job for us at our home! I wouldn't hire anyone other than Peterman Brothers for your plumbing and HVAC needs! Just wanted to leave a review to let you guys know that I appreciate all the hard work you've done for me and my family. Keep up the good work gents!
Michelle W.
Indianapolis, IN
Our air conditioning went out yesterday and the house was miserable. Yesterday morning, I called a few companies, and they were the only one that were able to come out the same day. I knew that we were getting ready to enter a period of a major heat wave, and we needed to know what was going on ASAP.
We were told that they would be there at some point that day, and would call us before the technician came. We got a call about 45 min before that he was on the way.
Patrick was awesome. He find the problem right away and gave us a couple of options on how to fix the problem. He was professional, courteous, and the best part, our house is cool again! We definitely recommend.
Lillian Caruthers
Elkhart, IN Dec 11, 2025
Brandon was such a kind technician. He was knowledgeable, professional, and so helpful with the service and bringing my recycle & trash containers back up the driveway for me. THANK YOU BRANDON❤️. I have not been displeased with any of the technicians or the work that I have needed in my home (think I’m at 5 techs now😊). Peterman has been a perfect choice for my HVAC repairs.
Pam Mollaun
Fishers, IN Dec 11, 2025
Dillon was polite and friendly. He worked efficiently to fix the problem and clearly explained what he had done.
Melvin Young
Greenwood, IN Dec 11, 2025
Tyler with Peterman Brothers came to our house to evaluate a heating problem we were having. He was polite, engaged and courteous. He evaluated the problem and explained it to me. He took the time to research our repair options. The options range from $3,000 to $26,000 dollars. Because our system was over 25 years old, we chose to upgrade the total HVAC System at $15,000, rather than just fixing the heater.
The best part of his service call, was that he provided a range of options at 6 different price points to repair our heating problem. He explained the benefits of each price point, which made choosing an option easier.
Melvin
Connie
Mount Vernon, OH Dec 11, 2025
Jim was very professional and explained what he did. So far it is working well .Kept me informed when he would be here.
Shirley Ann Gill
Greenwood, IN
They were prompt, friendly and honored the warranty. considering we purchased from the company that merged with Petermans, they could have made excuses as to why it was nit their concern. but from the phone call to the office for our issue all the way through to the techs resolve...they took care of our problem in the warranty. We loved Crystal Valley. So glad the merger is showing signs of the same customer care.
Rick Balser
Greenwood, IN Dec 11, 2025
Zach, did a great job. He tested all of my water supplies at all sinks and stools. After checking my water heater he gave suggestions about a new one because of the age of it.
Allison Auck
Dec 11, 2025
Arturo and Josh did great and efficient work!
Kelly Mallory
Mount Vernon, OH Dec 11, 2025
Andrew is the best, I alway am grateful when he is tech who is coming to my house.
A year later I still think Andrew is the best, I always feel confident that he will do whatever is needed to keep my HVAC system running perfectly.
Tammy Wrightsman
Lafayette, IN Dec 11, 2025
Aaron Crist is very knowledgeable and explained what he was going to be doing. He didn’t mind my questions and answered them appropriately. Thank you. 5⭐️⭐️⭐️⭐️⭐️
Michele Evans
Louisville, KY Dec 11, 2025
Travis did an excellent job replacing a double stack switch in my bathroom for the main lighting and exhaust fan. He was professional and very personable taking the time to explain my options. He performed an inspection of my breaker box and advised of typical wear and potential replacement of the breakers. He familiarized himself with the electric meter and underground service to the main, taking photos along the way. Travis represents Peterman Brothers very well with exceptional integrity and should be recognized for his excellent customer service and ability to add a comfortable and "family" approach to his interactions! He even offered to pick me up a cup of coffee when he went to get needed parts for the repair!! I was very impressed and will not forget his level of kindness. I have been a customer of Peterman Brothers for a little more than a year and am a protection plan member. I have been more than happy with their services and have used their HVAC, Plumbing and Electrical professionals. I highly recommend them for their excellent work and professionalism but also because of their community involvement and their dedicated support of local charitable organizations. A big thank you to the brothers and an even bigger thank you to Travis! Just awesome!!!
Shaun Martz
Louisville, KY Dec 11, 2025
I have never used Peterman Brothers before and Jason E was a really great first impression. He was very professional and knowledgeable. I originally needed a flue added to my water heater but he pointed out some other concerning issues with the water and gas piping that was connected to the water heater. While I didn’t really want to spend the additional money, I did think it was important to get the additional work done. Jason didn’t push me to do anything I didn’t want to do and just explained the options and the concerns he had. I could’ve just gotten the flue added at the lower cost but I felt confident in his years of work and the knowledge he had and went ahead with the full work. Thanks, Jason, for being so professional and laying everything out so transparently. Keep up the great work!
Carla Taylor
Fishers, IN Dec 11, 2025
Man...Collin was very warm and professional..made us feel like we know each other always...Peterman will always be my go to!
John P.
Indianapolis, IN
We have used Petermann Brothers for a number of years. They always give great service, and have very friendly servicemen. We had them come to clear a clog in our drain, and also to replace our garbage disposal. The person who came to do the work was very friendly, respected our home, and was great with our dog. The price for any of this kind of work is always very high, but theirs doesn't seem as bad as many. I am happy with the work that they did, for the price that they charged. And it's always nice that when they come to do the work
we request, whether it be plumbing or working on our air conditioner or furnace, which we also had them replace a few years ago, they are always friendly, get the job done quickly, and get out of our way.
Randall Jacobsen Sr
Columbus, IN Dec 11, 2025
Aron from Peterman's came out a did my free waterheater service, that included flushing it and analyzing the flush contents, to determine if further service would be needed. It wasn't, it's only about 3 years old.
But he did recommend a water conditioner that might fit inside the same area as waterheater.
Tamara Morris
Lafayette, IN Dec 11, 2025
Noah did a great job clearing our difficult sink. Cleaned up after himself and was very friendly and professional. Discussed options to prevent future problems.
Lenn Schaefer
Fort Wayne, IN Dec 11, 2025
Leo and Ryan did a great job troubleshooting and repairing my American Standard 6 year old furnace replacing the heat exchanger. Thank you guys
Amanda Emmons
Lafayette, IN Dec 11, 2025
Justin was very knowledgeable and friendly. No nonsense and just got the work done quickly and reasonably priced! Was very worried it would end up being a multi day job and cost so much more. Pleasantly surprised and so happy to have our water back and functioning properly!
Paulette Catt
Greenwood, IN Dec 10, 2025
Anthony is the real deal. Very professional, very polite, very calm & patient. Easy to get to know, easy to talk to. Very knowledgeable..Anthony is a great asset to Peterman's
Mari Lappin
Greenwood, IN Dec 10, 2025
Brendan was a very polite young man and fixed me up with a new thermostat in a jiff right before our sub polar weekend! Thank you!
Ryan Brodzik
Greenwood, IN Dec 10, 2025
Dillon was awesome! Very helpful and quick. He helped resolve my issue as well as communicated helpful tips to prevent further problems.
Jason
Lafayette, IN Dec 10, 2025
Quality work that makes for loyal customers. Had a few things done now with them and will be my go to for any future needs.
Jordan H.
Indianapolis, IN
There's something about owning a home that causes you to have an immense fear that the sound you just heard is actually a massive money pit opening up. Peterman has brought us some piece of mind though and we love working with them. We had them come to check out our AC and the team was prompt, super nice, and took great care of us. I have been really impressed with their commutation which makes booking them to come out and follow-up near seamless. We opted for a yearly plan with them so that we can keep on top of things throughout the year. Wouldn't go to anyone else!
Dawn Howell
Fishers, IN Dec 10, 2025
was very professional and honest about what he found. took his time but didn't linger. he was here to do a job and he did a fantastic job.
Rita Dawson
Bloomington, IN Dec 10, 2025
Very pleased with the work. Nathan was very pleasant and efficient. I appreciate his work. He solved the problem very quickly. Thank you!
Cameron Pridgen
Greenwood, IN Dec 10, 2025
I scheduled routine maintenance using their $59 deal and Brendon came out. He was very nice and informative. I was not happy with my last contractor, but Peterman brothers will now be my go to.
Matt Snyder
Columbus, IN Dec 10, 2025
Guner was great. There were some complications with the original wiring for the thermostat, but the team worked through it and found a solution. Excellent work
Brianne Rummel
Mount Vernon, OH Dec 10, 2025
If I could give more than five stars, Peterman Brothers would be the first one to get them. Andrew was upfront, honest and very thorough with our diagnostic. He checked everything inside and out and brought our attention to other issues that another company missed. He was also professional, courteous and knowledgeable. Braxton also helped us tremendously, he was knowledgeable and straightforward with pricing and explained everything in detail. We look forward to continuing service through Peterman Brothers for our future HVAC needs. Thank you so much!
Grace Davidson
Greenwood, IN Dec 10, 2025
Taylor was very nice and courteous! He went over different options and recommended a long-term solution. Very happy with the service we received today!
Emilee Ransdell
Columbus, IN Dec 10, 2025
Nathan came out to complete the annual inspection on my HVAC system. During inspection, numerous issues were found. He took the time to explain everything in detail and I was able to make an informed inspection as to what my next steps were. Thank you to Nathan for also being kind to my dog! He approved of the 5 star service!
Lorry Baker
Fishers, IN Dec 10, 2025
Reid did an excellent job fixing the issue in about 2 minutes. He was very friendly and cordial. I am always impressed by how knowledgeable your team are. I will always use Peterman’s for my repairs.
Paul Tomaszewski
Fort Wayne, IN Dec 10, 2025
Zach S was great for our geothermal preventative maintenance. Friendly. Down to earth. Quick and efficient. Helpful advice.
Carla Zurcher
Fort Wayne, IN Dec 10, 2025
Dan was very thorough with the HVAC maintenance and told me what he was going to do before he did it.
Gayle Mara
Greenwood, IN
Clay was friendly and professional. He took care of our clogged drain quickly! Highly recommend Peterman Brothers!
Leslielh Morgan
Greenwood, IN Dec 09, 2025
Matt is a consumate professional. He was present at time scheduled and went right into shutting furnace off and getting Thermostat installed. I can now have electrical work done, now home is heated. Will be reaching out to Matt/Peterman Brothers (after snow season) for needed plumbing.
Scott Sanders
Bloomington, IN Dec 09, 2025
I experienced excellence and professionalism today with Christopher Hudson and Peterson Brothers. After several visits with others trying to get to the root of our plumbing issues, Christopher took the time to study our situation and was able to get to the root of our problems and offer a practical and affordable solution. I give my highest recommendation and I rarely leave reviews on anyone!
Scott Sutherland
Mount Vernon, OH Dec 09, 2025
Eric was amazing! Very thorough, including the provision of several options and the pricing for me to choose.
Conner Gossman
Greenwood, IN Dec 09, 2025
Kyle was great friendly and very informational with installing our new ac and furnace would choose them again any day peterman has never let us down
Wendell Gibbs
Bloomington, IN Dec 09, 2025
The young man did a nice job. He was very honest.i really value that. He also explained to me what he was doing.
John Hoyt
Greenwood, IN Dec 09, 2025
Cody from Peterman Brothers is probably one of the best I’ve had (though all of my techs are always very good). Cody came out twice once for an upstairs hvac and once for a downstairs. He explained why he made certain recommendations and overall was just very easy to relate to about budget, expectations, and timeframe to getting things done. Its encounters like this that keep me using Peterman Brothers and subscribed on multiple properties to their maintenance plan.
Roger Brown
Greenwood, IN Dec 09, 2025
Stailey should be commended for his loyalty to both his customer and the company. He is very thorough and explains everything. I hope to enact with him again.
B Tuttle
Columbus, IN Dec 09, 2025
Still in process with determining everything needed, but Aaron was excellent! Very kind, helpful, and understanding. He was a blessing and helpful expressing what he was preparing and what was next. Very thankful to have met/worked with him in the first steps.
Jeramy Reowski
Greenwood, IN
We had called the company and they had sent out Michael Ashburn, he was EXTREMELY professional, knowledgeable, respectful, and went above and beyond. If you need a plumber I highly suggest asking for Michael!!
Janelle Guin
Fort Wayne, IN Dec 09, 2025
We have had the pleasure of working with both Ryans and now Dan! Amazing guys!
With that, Dan truly is THE MAN! So polite and kind. Told me what he was doing every step of the way. Dan took photos of my furnace and explained everything in detail and made sure to simplify things I may not have knowledge on. He further explained possible upgrades and their importance. Since my significant other was not home to make the final decision, Dan offered to call us and follow up with any details I may forget to relay to my partner. I feel like this is the most ideal costumer service. This was a very genuine interaction and not something I’m used to in the world today. Thanks for being an awesome human - be well.
Karen Conover
Columbus, IN Dec 09, 2025
As always, Peterman is a standup company! Nathan was very helpful and professional. Definitely five stars.
Lisa Bultman
Bloomington, IN Dec 09, 2025
Spencer was super thorough and very knowledgeable about our furnace. If all they're employees are this good you're in great hands
Robert Keltner
Greenwood, IN Dec 09, 2025
Extremely professional. Very knowledgeable of the issue and was able to explain it in a manner where anyone could understand it. I have used Peterman before and I am a member of there club which gets free service calls and other discounts.
Lynnette Blair
Greenwood, IN Dec 09, 2025
All the guys have been great! My brother and Mom use this company. My brother is ill and I help with him. These guys come in, keep things clean and explain things really well.
One thing that would be nice, Andrew could bring some fresh eggs from his chickens when he comes back! 😆
Mary Valerie Stroh
Fort Wayne, IN Dec 09, 2025
Isreal was the technician today for the annual plumbing system maintenance. He is a really nice person, easy going and quite knowledgeable in all things plumbing, even when I ask dumb questions. Full disclosure, I have a service contract with Peterman and feel that I receive great service along with the nicest people to deal with, from office personnel to the technicians. I would suggest a service plan from Peterman for your whole house servicing - well worth the price of admission!
Dipti Bhatia
Bloomington, IN Dec 09, 2025
Boston Ogle from Peterman Brothers proved himself to be a valuable resource, showcasing his efficiency, knowledge, and understanding in his work. I'm impressed with the Peterman brothers' system, especially when it comes to after-hours support – it's remarkably efficient and user-friendly. Appointment making is efficient and easy.
Ward Kimberly
Greenwood, IN
I purchased a ac and furnace March 2023 was supposed to get two year’s maintenance and service free called today to schedule a cleaning for ac was fine with early summer was quoted sept 18th what a crock I pay 160 a month only to be pushed as far back as humanly possible not a fan of this company
Cheryl
Fort Wayne, IN Dec 09, 2025
Don was very personable and thorough with checking out our faucets and drains to make sure they were working well and without leaks.
Sean Mcgrath
Greenwood, IN Dec 09, 2025
As usual Peterman Bros. did a great job. Jeremy fixed the electrical issue quickly. These folks are awesome and that’s why I joined their service club. Thanks again!
Diane Cameron
Columbus, IN Dec 09, 2025
Aaron arrived on time. He has been here before and is always helpful and professional.
Answered my questions. Great worker. The
Don Reynolds
Greenwood, IN Dec 09, 2025
Carson is a pleasant person to work with. He answered my questions and got the job done, all with a smile on his face!
Steve Brill
Fort Wayne, IN Dec 09, 2025
Had new furnace and air conditioner installed by Josh and David. They did very good job. Was pleased with the whole deal.
Judy Bennett
Greenwood, IN Dec 09, 2025
Blake Hardwick was so professional and considerate of our needs! He was very knowledgeable about all the projects we wanted a quote on! We definitely made 2 appointments to get our projects completed through Peterman! Again, we appreciated Blake's help!! The Bennett's
Gwyndyn S.
Indianapolis, IN
I was grateful to be able to call on a Sunday and have a tech here first thing Monday morning. **** was very polite and explained everything in detail.
Curt C.
Greenwood, IN Dec 08, 2025
Peterman Brothers (PB) from Greenwood, IN did some drain work on our farm. The company is very professional and customer oriented. PB has several specialists that will resolve your issue with satisfaction and least cost that they can quote. The team we were assigned for our unique situation was Tex the evaluator, cameraman, and job estimator, Shawn the job site leader and excavator operator, and his team Hutch and Cam supported him throughout the entire job. The team did an excellent job and workmanship, evaluating and fixing every issue they found and fixed each plumbing structure that was broken during the excavation process. Overall, PB installed a new gray water drain line that has been compromised over the years. The only dissatisfaction we have with PB is the cost. They were trying to get us the best price, but it still seemed high for what they did. We are basically stuck with high interest rate for 15 year loan, if that helps with the cost and the job isn't complete from a grounds leveling, grading, and seeding perspective. Our plumbing issue is fixed and warranted for 20 years and we have a messed up yard we need to fix on our own. They wanted another 10k to do the work. If you suspect your project is going to be complicated, unique, or big make sure you become PB member it will save you thousands.
Norma Laws-loucks
Elkhart, IN Dec 08, 2025
Had my second service to replace my humidifier on my unit and it took longer than expected as we discovered a leak on a bladder tank that was taken care of that day by Carson. Eugene took care of the humidifier needs from our former repair service who I still don't believe they had proper training to place my system in my home when we built it. Since I have been with Peterman Brothers (formerly Crystal Valley) I have only had top of the line service. Thank you.
Larry Flannigan
Greenwood, IN Dec 08, 2025
I recently hired Peter and Brothers King and cooling and plumbing and they installed an Alexa capable ceiling fan and light with speakers Conrad was the man that installed it he was very professional he cleaned up after his self installed the fan and light and he was very safety conscious even told me some issues that I had that I did not know about reasonably priced very good job thanks Conrad for your help
Sarah Charles Davis
Greenwood, IN
My technician, Max was great. We discussed the options on fixing my heat pump and future options also. Never did I feel pressured to do more than what I could afford. He was easy to talk to and he listened to what I was saying. Max was knowledgable and knows the business. I'll be using Peterman from now on.
Stacy Kidwell
Columbus, IN Dec 08, 2025
I was made aware before arrival, technician was knowledgeable and explained the process throughly. Was very professional and worked efficiently. Did a great job.
Lorry Baker
Greenwood, IN Dec 08, 2025
Fantastic work was done by Taylor. He was efficient and very friendly and let me know what he was doing all along the clean out. I will definitely keep using Peterman’s and I’ll ask for Taylor! I can’t say enough about how pleased I am.
Anna Reasor
Mount Vernon, OH Dec 08, 2025
This company is running ALL the water lines and plumbing for my cabin. I had no idea as to how involved it was going to be when I hired them. I couldn't have asked or hoped for a more professional company. They have been wonderful. They have definitely earned their money on this project. Thank You Jon's Plumbing for making this happen for me.
Roberta Fisher
Elkhart, IN Dec 08, 2025
Eric and Jordon were here today to repair my furnace and did a very nice job. Found the problem and got everything running smoothly again.
Roger Crawford
Lafayette, IN Dec 08, 2025
Aaron did a wonderful job. Was very detailed in his explanation of why and what work needed to be done to resolve our issue. He completed the job in a timely manner and was a pleasure to speak to. I would recommend him to anyone and feel he is a very good asset to Peterman brothers.
Jessica Gaines
Greenwood, IN Dec 08, 2025
Brandon and Kyle were extremely professional and proficient. They were very polite and made sure we understood the issue and what was being done. I highly recommend these guys. We had to get our water heater replaced.
Michelle Brummett
Greenwood, IN Dec 06, 2025
As always, Peterman Brothers is trustworthy and efficient. The technician I met with was very thorough and competent. Definitely recommend.
Tim Hack
Lafayette, IN Dec 06, 2025
December 8, 2025
We have a maintenance plan with Peterman that covers 2 check ups a year for Heating and A/C, and 1 visit to check on the plumbing. The plan is competitive with others that I have been quoted.
Aaron was just here to give us a checkup on our furnace. He spent about on 1 1/2 hours checking and cleaning the furnace. Afterwards he presented us with the results of the inspection along with detailed pictures. He had a range of suggested repairs based on appearance, age, and working specs. He answered all of our questions. I believe it is a good value for the maintenance plan. Sometimes I opt to get some repairs done and others I decide can wait. Happy with the service.
I have to say I'm not satisfied with their "Flex" scheduling. It does require a complete day of waiting for the text saying the tech is on his/her way.
Michael A. Lee
Greenwood, IN
Our Peterman tech, Michael Ashburn is a very patient and upfront kinda guy! He was as nice as a guy could be and he just really came in and assessed our situation and presented multiple options as to how to clear our drain and even how to keep it clear. This made us very happy. He's got a real heart for people too. Thanks Mike!
Chris Burt
Dec 06, 2025
Arturo C and Josh C
These gentlemen came out the next day and installed our new unit in a few hours.
Nice, friendly, and always checking to make sure everything was good to plan.
Made sure the unit worked and ensured that it fit properly for us.
All this on a below freezing day. The were amazing professionals and friendly.
Andrew Watson
Fishers, IN Dec 06, 2025
Thomas was very friendly and helpful when he came to do a furnace tune up at my house. He answered all my questions and did everything in a timely manner.
Vince Semona
Greenwood, IN Dec 06, 2025
We had a clogged main and our regular plumber could not do the job so after hours on Friday I called and got an appointment for Saturday morning. Noah was great and very clear about procedure and what to expect. Very polite and professional.
Joseph Stapinski
Greenwood, IN Dec 06, 2025
Kevin was very personable. He Did a thorough job cleaning and did his service check quickly and let me know any issues I have or may have in the future.
Lana
Bloomington, IN Dec 05, 2025
As soon as Jake got here. He went right to work kept me informed through the process he was very nice he is a keeper glad I went with Peterman!!!!
Christa Main
Fishers, IN Dec 05, 2025
This was my first time calling Peterman Brothers. Willie was flexible to work around my schedule. He quickly identified our issue, and had the materials and skills to resolve the problem. After he completed our job, he left the area back in order and clean. We will be calling again!
Samuel Maynard
Louisville, KY Dec 05, 2025
Posting as your average joe here, this company has the best price all around. I was so worried about having to do the repairs myself but I finally found a company I can trust to do a great job and won’t nickle and dime me to death. Quoted with some other “name brand” plumbing crews to replace a bunch of cracked cast iron piping and these guys saved me thousand's.
Jennifer Sylvester
Greenwood, IN
I had a great experience today with Brandyn. I expressed my concern based on reviews on Facebook and that I was worried I would experience predatory practices or have someone who didn't want to do their job right. This was absolutely not the case. He checked everything and explained everything he was doing. showed me what he found and explained how he tested it. I was involved in the whole process and he answered every question and was very empathetic to our situation. I never felt pressured or uncomfortable. He got everything taken care of same day! I'm very happy he offered me the monthly membership that saves me the 85$ fee on a maintenance check up for my furnace and air conditioner. I even saved money today by getting it! Thank you Peterman Brothers! Please let Brandyn know he is much appreciated and I will deal with him only for my HVAC needs. Definitely recommend!!!!
Levi Moyes
Greenwood, IN Dec 05, 2025
Carson and everyone at Peterman have been great to work with. They’re knowledgeable, professional, and courteous.
Forest Chapman
Greenwood, IN Dec 05, 2025
Excellent Service and Knowledge of the water heater maintenance, filter water service and water softener that Matthew has! Good listener and so funny!
Susan Baker
Greenwood, IN Dec 05, 2025
Tyler did a fantastic job evaluating the plumbing system. He was very good at explaining his evaluation and answering questions. He was also respectful of our property.
Benjamin Easley
Greenwood, IN Dec 05, 2025
Noah was super friendly; he quickly adapted when the service request changed; and he was good at explaining both what he had accomplished on our plumbing system and the next steps that I might take to keep it working well. Thanks!
Wendy Kolb
Greenwood, IN Dec 05, 2025
Our heater stop fully functioning early in the morning at 6am of a friday. I called around different places and no one could come same day I would have to wait till Monday. I called Petterman and they were able to get to my house within 2hrs of me making the call. My heater got fixed and im so greatfull because it was already 54 in my house in the morning. Very professional and fully explained all the work that was going to be done. Repairs were done same day and now my house is warm again. Thank you for your work! I will be calling them for any other work I need to be done.
Colton Palmer
Greenwood, IN Dec 05, 2025
Thomas was great. Very informative and worked hard to make sure everything with my unit was working properly and cleaned. The 4 stars is no fault to Thomas, I scheduled this appointment in October and was told nobody was available until end of November. When my appointment day came, I was sent a text saying that my appointment is confirmed. Waited around all day for someone to show up and nobody did. I was called at 5:30pm to say they won’t be coming, which is unacceptable and poor communication. I was then told I couldn’t get back on the schedule for another 2 weeks. Luckily, my diagnostic fee was waived. Thomas made up for the short comings with his excellent work.
Greg Mccarty
Lafayette, IN Dec 05, 2025
Robert was very professional and explained everything in detail and answered all the questions I had. Would highly recommend him.
Maria Alvarado
Lafayette, IN Dec 05, 2025
Once again Justin was respectful & polite. He went down to the basement and done his job and returned to the upstairs to ask if we had any questions. We would like for Justin to be the employee to come here when needed. KEEP UP THE WONDERFUL JOB JUSTIN
Lisa H.
Indianapolis, IN
Thank you for a great job! Job was completed in a timely manner.
Janet Snyder
Fort Wayne, IN Dec 05, 2025
Adam Reinders was very professional, courteous and explained what was done in detail so I could understand.
Janet
Katie Patton
Lafayette, IN Dec 05, 2025
Robert from Peterman Bros was very polite and knowledgeable for the electrical systems check. He was very open about what he was doing and any findings. Highly recommend.
Wes Hopper
Louisville, KY Dec 05, 2025
Were unable to get the clog removed, but gave more insight, alternatives, and advice, than a couple of other name-branded plumbers around the area.
Daniel C.
Carmel, IN
Excellent service from the moment I called to inquire about an estimate, very different than other companies. Joshua Purcell was very professional and friendly. He took the time to explain things to me with the plumbing. He was very honest with his suggestions on how to address certain items. Other companies where wanting to change other items that we're working just fine or tried to upsell me on stuff I did not need. After talking to Josh and looking at the items other companies looked at, he gave me a much better solution along with an in depth explanation. Overall they were the most professional company and the only one that left me with a good feeling. I will be going with Peterman brothers for new water lines in our new kitchen/bathroom & our heating and cooling needs.
Tracey Miller
Lafayette, IN Dec 05, 2025
I was more than pleased with the service I received. The technician Conrad was exceptional! He did the tune up on my furnace and then addressed a concern that I had regarding one of my registers that was not blowing heat. He found that one of the supply vents was disconnected. He reconnected and now working as it should. He went above and beyond! Thank you Peterman Brothers!
Joy Lawler
Columbus, IN Dec 05, 2025
Petermans is highly recommended. Today we got an answer to something that has been a problem for quite awhile. We also appreciate that they do HVAC, plumbing, and electricity.
Linda Robb
Elkhart, IN Dec 05, 2025
Isaac was the second Peterman electrician to come out in a week. Both were trying to figure out why one circuit kept shorting. Between the two of them and their knowledge, it looks like the problem has been solved. I appreciate the fact that they did not try to sell me something I did not need. Good suggestion to save money on electrical hookup for post light by using a solar one. Thanks
Lori Dille
Greenwood, IN Dec 04, 2025
We were very happy with Eric. He was polite and professional. He provided us with options to take care of our plumbing issue. When we made our decision he got the materials needed and replaced the toilet and shut off valve that same morning. He kept everything clean and tidy. We would definitely recommend Eric and Peterman Brothers to family and friends!
Jennifer Dodson
Greenwood, IN Dec 04, 2025
Friendly annd efficient. Did a great job fixed everything that needed fixed and talked to me about future projects. Wasn’t pushy and didn’t take forever.
Indy Muscle
Greenwood, IN Dec 04, 2025
Jon The technician, was courteous and thorough. I rest assured that all work was done successfully properly to the best of his ability. After two experiences with Peterman Brothers I’m sold on their service and the way they handle their costumers
Rayshell Witt
Greenwood, IN Dec 04, 2025
Richard was awesome, He was very knowledgeable and friendly. Looking forward to doing more business with you guys!
Jennifer Ramos
Greenwood, IN
My mom lives in Muncie and I live in CA… So the 1st place I found tried to overcharge us… so we called Peterman Brothers, They sent Kaleb out the next day… he was quick, efficient, friendly… and they charged us less than half of what the other place wanted. Thanks for caring to keep pricing reasonable and service to the maximum.
Bob Testy
Bloomington, IN Dec 04, 2025
Cris was great. All work was completed in a timely manor. The tub - shower water valve is working great.
Jay Wuensch
Greenwood, IN Dec 04, 2025
Willy was great. Came right in, I showed him the kitchen sink and upstairs toilet. He priced both jobs fairly and went to work. Also want to give Peterman kudos for paying for their schooling (only if they graduate). Great idea for all businesses.
Justin Price
Fishers, IN Dec 04, 2025
Love the professional approach taken by everyone in the company. I always feel my issue is resolved the same day or there is a plan in place to fix whatever it is. Today I had Tyler. He was very tho
Gerald C.
Indianapolis, IN
Super professional service from Aaron who took care of my Geothermal issue. He dug in and found the real problems instead of trying to sell me a new unit which another repair company was trying to do. Saved me a ton of money. Signed up for their maintenance plan. Highly recommended.
Teresa Boggs
Dec 04, 2025
Peterman Brothers has been taking care of my HVAC and plumbing needs for several years. They are always professional and courteous with very reasonable prices. Become a member of their customer service program and they will take care of your needs year-round. Shout out to Tanner who did an excellent job today servicing my HVAC system.
Jill Lagiglia
Bloomington, IN Dec 04, 2025
Spencer was respectful, promt and helpful. He explained everything he was doing and answered all of my questions.
Jamie Brown
Greenwood, IN Dec 04, 2025
Collin Horton was very professional and provided grate feedback on the heating issue. He was detailed in his work and very knowledgeable. He took the time to figure out what the issue was and listed multiple options to resolve it. To assure the correct issue was identified Collin contracted two coworkers and went over the issue in great detail. With a newborn and a non functioning furnace, Collin went the extra mile to help push the progression to getting our furnace fixed sooner. I’m happy to continue working with Peterman Brothers knowing people like Collin are on the team.
George; Jr. E
Indianapolis, IN
The technician that came out to do the job was friendly, and completed the task of inspecting the ** system. THANK you.
Hisham Mozaffar
Greenwood, IN Dec 04, 2025
Annual plumbing check went efficiently. Jacob was knowledgeable and pointed outed issues that needed to be resolved. He also addressed my concerns about the tankless water heater
Roger Brown
Plainfield, IN Dec 04, 2025
Stailey arrived promptly and was friendly and courteous. While reviewing the issue with the furnace, he kept me updated to what he was finding and his concerns. He reviewed video and documentation of his findings. Making sure that I understood everything.
Mary Pearson
Bloomington, IN Dec 03, 2025
He was very professional, checked all my home plumbing, checked the water heater, cleaned my drain. He explained everything .
Nancy Holloway
Greenwood, IN
I am a 20+ year customer of Fairfield Heating and Cooling. I am judging this new service with PB based on what I am used to with FHC. T was my first tech yesterday and he was very thoughtful, thorough, and professional, definitely meeting my expectations. I hope he returns. ⭐️ ⭐️⭐️⭐️⭐️
Kelli Michael
Greenwood, IN Dec 03, 2025
Thank you Lucas for explaining what you were doing as you were doing it. That extra step
Is so helpful
Greg Kiesler
Louisville, KY Dec 03, 2025
Plumbers John and Sal were very professional and polite. They showed up on time and completed the job in a timely manner. I would use Peterman's Services again.
Greg K
Janine Goeft
Columbus, IN Dec 03, 2025
Given a free furnace inspection due to the monthly subscription. Trevor was nice, was able to inspect it fairly quickly and was able to give me suggestions on how to improve. Thanks for the help.
Theresa Wiggins
Elkhart, IN Dec 03, 2025
“Adam, the plumber, came to fix my leaking basket strainer. He is very knowledgeable and honest. I’m so glad he was the one who came, and I will definitely use him again and recommend him to anyone who needs plumbing work.”
Paula Woodruff
Bloomington, IN Dec 03, 2025
Pat and his trainee were awesome. He deserves top recommendations on his work, professional and personal skills.
Sandy Yager
Lafayette, IN Dec 03, 2025
Justin came to check our plumbing and found out we had a drain problem in the basement and immediately called someone to fix it today! I appreciate that so much. He will be back later to check the plumbing.
Benjamin Menker
Mount Vernon, OH Dec 03, 2025
We had Vernon out for our annual HVAC maintenance and Dawson out for water heater maintenance. Both were friendly, super knowledgeable, and offered great advice. Dawson gave us some recommendations to address a few other plumbing issues and then came back out to take care of them and did a great job. Very happy with Peterman Brothers and will definitely have the back in the future for regular maintenance and any other issues that come up.
Sherry Bonge
Greenwood, IN Dec 03, 2025
Very nice. Explained everything very clearly. Absolutely exceptional service. VERY PROFESSIONAL. Would ask for Thomas again.
Carmen S.
Indianapolis, IN
I made an appointment on 08/16 for 08/17, the 4 hour window promised. I received a text and email reminder so I could be available. I did not hear from the company until after the window of time passed and no updates were given during the 8-12 pm window that was reserved.
John Dejong
Elkhart, IN Dec 03, 2025
Eugene did geo-thermal maintenance. He was efficient and thorough. Eugene always makes good recommendations and answers any questions.
Kim Kelley
Greenwood, IN
Very satisfied with our service from Peterman Brothers. Steve was our plumber -- very professional and thorough!! Excellent job! Thank you!
Kathleen Mueller
Lafayette, IN Dec 03, 2025
I honestly appreciated the service call. As a widow, I'm not always sure I'm making the right choice, by myself. But with Peterman's, I feel confident, thanks to their professional ability to do their job and answer any questions or concerns I have.
Jeremiah Mckinney
Columbus, IN Dec 03, 2025
I have never been disappointed with Peterman Brothers work when they've been in my home. Aaron came in today diagnosed the problem and even use the stuff I had on site and we had a great experience.
Stephen Manderbach
Greenwood, IN Dec 03, 2025
Anthony was very professional and personable. He explained everything thoroughly and provided pictures of damage to furnace. Extremely knowledgeable about his business and their products. Highly recommended!!!
Chrissy Brownsing
Fishers, IN Dec 02, 2025
Kholton did an amazing job today very kind caring friendly and worked very hard very understanding excellent in communication and what is going on with the furnace we were very happy with our service today I would recommend kholton to other people thank you
Diane Jones
Greenwood, IN Dec 02, 2025
David was most knowledgeable, skilled and explained everything clearly.
He is an outstanding employee! He's a keeper!
Rob Reynolds
Louisville, KY Dec 02, 2025
Peterman’s Heating and Cooling has earned every bit of this five-star review! From the moment I reached out, their customer service was outstanding—professional, friendly, and quick to respond. The technicians arrived right on time, Ben explained everything clearly, and treated my home with respect.
Not only did they install our new unit quickly and efficiently, but they also made sure I understood what was going on and how to prevent future problems. It’s rare these days to find a company that combines honesty, skill, and genuine care for their customers, but Peterman’s does exactly that.
If you’re in the Louisville and surrounding area (we’re in Elizabethtown) and need reliable HVAC service, I highly recommend Peterman’s Heating and Cooling. Exceptional service from start to finish!
Jefa Sheehan
Greenwood, IN Dec 02, 2025
Peterman is the best, hands down. They've been the only company I've called out for plumbing, HVAC and electrical for years and I have nothing but wonderful things to say about their staff and the level of service they provide. Dillon, Eric, and Billy have all been out for different issues, along with a few more techs whose names I unfortunately can't recall. From the people answering the phones to the actual techs, everyone is always kind, patient, informative, and polite. They take great care of the house while they're here too, which I appreciate so much. Their prices can't be beat and their loyalty program is amazing and keeps me on track with routine inspections. They never try to sell me services that I don't need and are great about spotting things that may be an issue months or years down the road. As long as they keep doing what they're doing, I'll be a customer for life. 10/10, would recommend, amen. 🙏
Tia T.
Indianapolis, IN
I woke up a few days again to a gurgling sound in my toilet as I was taking a shower. I didn't think much of it, thought it was a clogged drain from hair, I have long curly hair.
Come to find out my sewer is clogged. I called on Sunday. My mom swears by this company. Someone could have come out but I waited until Monday morning. The gentleman were very nice. Educated me along the way and made sure I understood what was happening and why they were doing what they were doing. I've got roots in the line and old clay pipes going out to the sewer line.
I was offered a great deal with good financing. They will be starting work within 48 hours.
Thank god for Petermans. It feels good to have a company you can trust that's honest and explains how things work. Best of all, they do it all: Air conditioning, plumbing, electric, HVAC, water heater.
This could have been a bad day but I feel relieved.
Jacinta Mcguinness
Bloomington, IN Dec 02, 2025
Very thorough evaluation and work plan for my plumbing concerns by Jason who was very pleasant and professional.
Gary Stewart
Columbus, IN Dec 02, 2025
Ben is real good and tells you everything he is doing . He has been the best tech that has ever came to our house
Frank Dunham
Greenwood, IN Dec 02, 2025
Alex did great job on cleaning my furnace he explained everything he did and cleaned up after he was done
Donna Klok
Fishers, IN Dec 02, 2025
Max was knowledgeable and efficient. Great service! Very customer focused.
He got my steam humidifier working. Yay!!
Cathy F.
Indianapolis, IN
******* was thorough with checking our system. Explained issues he found. Pointed out issue, showed using the camera. Discussed options to correct.He is very personable & easy to talk with regarding the system.Peterman has a great employee! We have used Peterman for several years! The *********
Zachary Sutton
Columbus, IN Dec 02, 2025
Aaron was able to clear out my kitchen drain that has been a problem over the years. Seems the drain is running better than ever. He also gave me insight on the causes and things to consider to keep the drain maintained. Cost was included in my membership, so it was “free”.
John Hague
Lafayette, IN Dec 02, 2025
Conrad was very professional and did a thorough system check and changed the filter with one that I provided. I was very satisfied with the service he provided.
Tao S
Greenwood, IN Dec 01, 2025
Mr. Jeremy did an outstanding job. He was patient, very knowledgeable and took time to thoroughly explain everything to us! Great Job! 👏👏
Lillie Miller
Fort Wayne, IN Dec 01, 2025
We were without heat, it was the Holiday and our yearly maintenance inspection wasn’t scheduled until February. Dan was professional and thoroughly explained the problem with our HVAC SYSTEM. My husband and I were faced with a costly repair. Dan contacted Jason W and he answered all other questions and concerns we had pertaining to purchasing a new HVAC SYSTEM.
Thank you both
Tyler Ward
Fishers, IN Dec 01, 2025
had 2 different techs out today. one to do a membership tune up (joey) and the other to make a repair that was needed (richard). both great guys, very friendly and professional.
Rachel Rust
Fort Wayne, IN Dec 01, 2025
Lee was great and gave us clarity on the issue with our furnace. After being mislead by a previous tech from another company clearly trying to up sell us into an un needed and costly repair. Lee was honest, upfront and answered all my questions. Highly recommend!
Alvin P.
Indianapolis, IN
Awesome, honest service! Best call I ever made! Thank you for providing great service and the technician was extremely knowledgeable of what he was doing!
Mike Doades
Greenwood, IN Dec 01, 2025
Reav was on time, very personable and informative. He checked everything, adjusted an exterior faucet, and said all was good. Have nothing but Kudos for Reav and the entire Peterman team.
Gary J.
Indianapolis, IN
Came to the house. Didn't fix nothing. At the house start to finish 10 to 15 min. Wanted to sale me a new unit. Charged 85.00. What's this world coming to.
Tyler Ward
Greenwood, IN Dec 01, 2025
Here early, very friendly and professional. did great work and let us know of any issues to look for in the future.
Natalie Kuss
Greenwood, IN Dec 01, 2025
Thomas came out today and did a great job! I was late coming back from an appointment, and he waited patiently for me to get back home to start his service. He was efficient and professional in addressing my concerns.
Kyle Middleton
Greenwood, IN Nov 29, 2025
In November 2025 company resolved a plumbing issue that was impacting my refrigerator. Eric who worked on the issue was very efficient and knowledgeable with identifying and resolving the issue.
The quote was reasonable. The service was timely and handled in a professional manner
Installed new water heater in September 2023 Replaced sump pump a couple of months ago
Both teams were on time . Completed work in less than anticipated time frame. Cleaned up the work area thoroughly
Debora Gherity
Fort Wayne, IN Nov 28, 2025
Ryan was professional, and kind. He did the work necessary, changed the filter, was wonderful with my dogs, took the old filter to the garbage bin and did not make one bit of a mess. I'd welcome him into my house any time.
Deb L.
Indianapolis, IN
Peterman ***** Is a great company. Im always impressed by the technicians they send to my home, whether for scheduled maintenance or a repair, theyre neat and professional. They explain what theyre doing, suggest options, but are never pushy. I would easily recommend this company to everyone.
Thomas R Warren Sr
Elkhart, IN Nov 28, 2025
Eugene was a good technician explaining what he was doing ro correct the problem I was having with my furnace
Nancy Freed
Lafayette, IN Nov 28, 2025
I enjoy every time Darnell is out here on the job he's very a knowledgeable aware and very precise on the job at hand and has helped out east time he's been out here and definitely would recommend him it's time to have to do with the plumbing job for my family's home and I would definitely highly recommend him to others as a technician for the plumbing needs
Karol-lisa Perez
Greenwood, IN Nov 28, 2025
Jacob was on time and very professional. He explained everything clearly and the price for the services were on point
Sam I Am
Greenwood, IN Nov 28, 2025
Collin Horton was very professional addressing our HVAC concerns and presented us with several options which we appreciate. Prices are very reasonable for the quality of service. We'll be requesting him again for any future work.
